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Forum Discussion
mcdino
Jul 25, 2023Aspirant
AC797
I bought a battery correctly labeled W-7 and W-7a as per Netgear specs. But when I'm puttin in it is saying unsupported battery. Please check the picture Is there anything I need to do to solve? ...
plemans
Jul 26, 2023Guru - Experienced User
where did you get the battery?
maybe you got a knockoff battery
mcdino
Jul 26, 2023Aspirant
I got the battery online. But I bought 2 batteries from 2 different shops. I realized that for ac797 it is required a W-7b and not a W-7 and W-7a. Although Netgear is giving those as compatible. Problem is that W-7b are only avaialble in US and Australia. I don't know where to get it in Italy