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Forum Discussion
yobyotan
Jan 29, 2020Aspirant
After ATT update to NTG9X50C_12.05.05.12 cannot connect to LTE network
Since the update to the latest ATT firmware, my unit has issues connecting to the LTE network. I have to restart it several times before it will connect. I usually use it tethered via USB-C but conne...
Blanca_O
Feb 04, 2020NETGEAR Employee Retired
Hi yobyotan
Welcome to NETGEAR Community!
May we please know the device SKU (eg MR1100-1A1NAS)? We received reports related to this issue. A new firmware will be available this week.
Regards,
Blanca
Community Team
yobyotan
Feb 04, 2020Aspirant
SKU = 6420B
- JohnPengFeb 04, 2020NETGEAR Expert
A new release is coming soon to address the issue. Please standby.
Sorry for the inconvience and thanks for your patience.
Regards
- yobyotanFeb 05, 2020Aspirant
But will AT&T make a firmware update available in a timely manner? There's no way to update firmware other than through AT&T.
I'm pleased you are moving quickly to fix this but concerned that AT&T won't make the firmware avaiable quickly.
- JohnPengFeb 05, 2020NETGEAR Expert
We expect that AT&T will release it asap after they approve it. Should be coming soon.
Thanks