NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
yobyotan
Jan 29, 2020Aspirant
After ATT update to NTG9X50C_12.05.05.12 cannot connect to LTE network
Since the update to the latest ATT firmware, my unit has issues connecting to the LTE network. I have to restart it several times before it will connect. I usually use it tethered via USB-C but conne...
yobyotan
Feb 04, 2020Aspirant
SKU = 6420B
JohnPeng
Feb 04, 2020NETGEAR Expert
A new release is coming soon to address the issue. Please standby.
Sorry for the inconvience and thanks for your patience.
Regards
- yobyotanFeb 05, 2020Aspirant
But will AT&T make a firmware update available in a timely manner? There's no way to update firmware other than through AT&T.
I'm pleased you are moving quickly to fix this but concerned that AT&T won't make the firmware avaiable quickly.
- JohnPengFeb 05, 2020NETGEAR Expert
We expect that AT&T will release it asap after they approve it. Should be coming soon.
Thanks
- yobyotanFeb 11, 2020Aspirant
Sheesh...I wish you guys had stopped issuing firmware for this device. NTG9X50C_12.05.05.14 connects better but drops connections like crazy. I'm in the same location at a client and can look out my office window at an AT&T antenna farm on a building next door. The signal is so strong, it's vibrating my dental fillings. Yet the Nighthawk can't stay connected.
Is there no way to get back to whatever was before NTG9X50C_12.05.05.12?