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Forum Discussion
msproffitt
Feb 27, 2021Follower
Air Card 797 wont turn on
I recently purchased this hotspot to use in our motorhome. I had it up and it was running fine. We moved today and it didn't have any internet. I was going to shut it off and restart it to have it refind or sync up. It flashed a shutdown message and now i am not able to get it to power back up.
Yes it is completely charged up on battery. I even tried it plugged in and still nothing.
Is there any reset that i can do on it?
Any other suggestions?
Thanks!
1 Reply
- Blanca_ONETGEAR Employee Retired
Hi msproffitt
Welcome to NETGEAR Community!
Please contact support to better isolate the issue for possible hardware problem : http://www.netgear.com/support/contact.aspx
Regards,
Blanca
Community Team