NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
GusRandall
May 18, 2015Aspirant
Aircard 340u Problem with Windows 8.1
I bought a brand new Windows 8.1 Laptop and Aircard 340u. I updated Windows 8.1 fully and then plugged in Aircard in. Supposedly, when you plug it in, Windows is supposed to recognize the device and ...
GusRandall
May 19, 2015Aspirant
If I plug a basic USB2.0 hub into the laptop and then plug the Aircard 340u into the USB hub, the laptop can detect the modem and connect. My sense is that this may be some kind of USB port timing issue as I saw reference to a similar issue in a different forum addressing a different combination of the Aircard and another device (which I think converted the Airdcard into a HotSpot).
While a USB hub works, it does add bulk and one more thing to carry around so I would really like to find a way to fix the problem in the USB control. Something happens in the hub that allows the computer to see the modem so surely there is a way to change some USB settings to accomplish the same thing. Maybe a way to downtune a USB3.0 port on the laptop to USB2.0?
Any ideas?
While a USB hub works, it does add bulk and one more thing to carry around so I would really like to find a way to fix the problem in the USB control. Something happens in the hub that allows the computer to see the modem so surely there is a way to change some USB settings to accomplish the same thing. Maybe a way to downtune a USB3.0 port on the laptop to USB2.0?
Any ideas?
Jlittle489
Aug 03, 2015Tutor
Did you ever get this resolved? I have exactly the same situation - New HP Elitebook Folio 1020 with a 340u. It does not work plugged directly in, but works fine if you plug it into a USB 2.0 HUB. It works fine on my old HP laptop without the usb hub.