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Forum Discussion
bloomer
May 11, 2018Aspirant
Aircard 340U problems updating firmware on mac
I have a mac laptop running Sierra OS and an Aircard 340U. I've been using it with a Pepwave Surf Soho modem now I want to update the firmware as it has been randomly disconnecting on me. I plug the ...
JasonN
May 16, 2018NETGEAR Employee Retired
Hi blommer,
Thank you for posting in the community. Have you tried using the AC340U unit in another laptop or PC?
Please let me know. :]
- Jason N
- bloomerMay 18, 2018AspirantHi Jason. Yes, I’ve tri d another laptop (also a Mac). Really hoping this firmware can get updated. Thanks
- JasonNMay 21, 2018NETGEAR Employee Retired
Hi bloomer,
Can you please PM me with your firmware // PRI # // Sku # // etc. to me.
What troubleshooting have you done?
Please provide your contact information.
Please be detailed as I will be forwarding this to my internal team for further assistance. :]- Jason N