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Forum Discussion

chutieuswimming's avatar
Jun 26, 2018
Solved

Aircard 763S Sim MEP locked

Hello Netgear,

I am in Vietnam, I bought the Aircard 763S device but after the reset the error "Sim MEP Locked". Currently, I do not know which department to contact by email for support code to unlock.
Have Netgear support information or instructions on how to get device unlock codes.

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi chutieuswimming, 

     

    Welcome to NETGEAR Community! 

     

    Here's a reference to resolve your concern: https://kb.netgear.com/22903/

     

    Regards, 
    Blanca 
    Community Team

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi chutieuswimming, 

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
     

    Regards, 
    Blanca 
    Community Team