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Forum Discussion
RoSu54
Jan 01, 2015Follower
AirCard 770s no battery error
Intermittently my AirCard 770s displays a no battery error. Removing the battery resets the AirCard and the AirCard works ok for 15 minutes then displays the no battery error again. The battery is fu...
Llamar
Aug 12, 2017Aspirant
Just want to add another voice that I have the same problem.
I had one of these and it started acting up, eventually getting useless. Like everyone else, the problem seems to get worse with time. I bought a replacement unit on ebay ($10 without battery or cables). Exported the configuration info from the old unit and uploaded it to the new unit. It worked flawlessly for a couple of months but is now starting to do the same stuff.
I wish I had checked the firmware when I first received it. I don't know if it updated, but it is now running:
Firmware Version NTG9X15C_01.18.02.00
Firmware Build Date 09/30/14
Web App Version ATT_03.02.57.21
Bootloader Version NTG9X15C_01.18.02.00
With my first unit, I had some luck for a while by putting the charger on a timer, so it would charge for a couple of hours twice a day and run off the battery ther rest of the time. I may try this again for a while but expect that eventually it will deteriorate as much as the first one. My guess is that there is some temperature sensitive component inside that breaks down over time.
If anyone from Netgear is listening, I congratulate you on your planned obsolescence - it seems to be working flawlessly. However, in order to profit off of this you need to follow through by offering a new improved replacement product. Is this process hung up with the lawyers, trying to figure out how to say you fixed a problem without admitting that you have a problem?
Llamar
Nov 10, 2017Aspirant
I ended up replacing this with a Netgear Unite Pro 781s and it's been working great for several months. I had to trim down the SIM to get it to fit (plenty of instructions online).