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Forum Discussion
AirCard 770s no battery error
Intermittently my AirCard 770s displays a no battery error. Removing the battery resets the AirCard and the AirCard works ok for 15 minutes then displays the no battery error again. The battery is fu...
I would firstly try to perform a factory reset to see if the issue disappears. Failing that I would contact the returns area to organize a replacement battery. Maybe try another battery if you can find one. Possibly a carrier store.
Same issue for me also, and googling the problem it seems to be wide spread.. I went looking for a replacement device and my only option is another updated netgear product for my carrier.. I dont know if i want to risk it considering this is a known replicatable issues with this product.. does the new version have the same flaw?
I have tried everything, new battery pack , factory resets, pulling the sim ect.. even setting the screen time out to never go to sleep, same isues.. I tossed money at this with new batteries, and my carrier must also be loosing money on the data I could have been using with them with a properly working device... that I am not using now..
Netgear fix this product or make it right for your customers and restore faith in your company's products.
Hi Jason sorry you are having the same problems we had. There's no fix but to buy another device, and the AT&T store had one called the AT&T Velocity (not a NetGear product) that so far is working just fine. We paid about $100 out of pocket. No refund on the 770s, we were one year into our 2 year contract and the warranty ran out.
