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Forum Discussion
AirCard 785 Retail unlocked . Firmware update FAILED!
Hi! I tried to update the firmware of my device several times and it failed. I tried once manually using Telestra driver, and it still fails to update. On the website, there is no update for Air...
Mine seems to be in a very odd state as well this morning after an OTH firmware update yesterday. This is a 785 retail unlocked version as well. When I powered it up the morning the display was wrong, the battery showed as 'undefined' and the top right servivce indicator just shows the 'no entry' sign. The device still works, but something has gone wrong with the firmware update. The left 'menu' button on the device no longer works either.
I have tried a factory reset via the web interface but that didn't work.
How can I write either the previous version of the firmware to the device, or have another do at the latest? I can't seem to find any firmware on the support site.
Hello trancedroid
Since you have a Retail unlocked 785 you shouldn't be trying to use the telstra firmware should be using the generic driver which will auto installs from TRU install when you tether to the device. Also make sure you have good signal strength when trying to update.
Hello d4rr3ll
you can try to do a factory reset by
To reset the hotspot:
1. Press the Power and Navigation buttons at the same time for five seconds.
2. Press the Navigation button to cycle to the Factory Reset cycle.
3. To start the factory reset, press the Power button. A factory reset takes about one minute.
4. After the device resets, reconnect WiFi devices
Try that and see if the LCD is still giving you the wrong things.
DarrenM