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Forum Discussion

jlm70's avatar
jlm70
Aspirant
Mar 02, 2018

Aircard 810S Firmware Update NTG9X40C_11.14.08.32

Does anybody know what kind of updates does the new (2018/01/23) AirCard 810S firmware update bring to the router? I've upgraded it via network, on router request, but... I do not like doing updates...
Firmware
Mobile Routers
Wuuuuuu's avatar
Wuuuuuu
Aspirant
Apr 26, 2018

Hi Jason:

Could you provide newer firmware file?

Thanks!!

JasonN's avatar
JasonN
NETGEAR Employee Retired
Apr 30, 2018

Hi Wuuuuuu,

We do not provide the firmware file or notes. The firmware is OTA from your device. :]

 

 

 

- Jason N

  • jlm70's avatar
    jlm70
    Aspirant
    May 01, 2018

    Hi Jason, are you saying that the firmware upgrades come OTA from the ISP?

    Ok OTA, but I assume the firmware updates come from Netgear, not from the ISP who owns the SIM I've inserted (I'm with Vodafone, currently). So Netgear should know what a firmware update is intended to address...


    As I said, I purchased my Aircard on Amazon, unlocked, so not tied to any operator.

    These are all the data I can read within the device info menu:

    Model: Aircard 810S

    FSN: 4JT163NT0069A

    Firmware: NTG9X40C_11.14.08.32  (build date 2018/01/23)

    Hardware revision: 1.0

    PRI version: 04.00

    Web App Version: AC810S-1_03.03.103.164

     

    Thanks

     

    • JasonN's avatar
      JasonN
      NETGEAR Employee Retired
      May 02, 2018

      Hi jlm70,

      AirCard Mobile Hotspot/Router devices receive firmware updates over the air. 
      For generic sku (non ISP branded) devices the firmware is uploaded to the web update server and provided to customers over the air. 
      Some ISPs like AT&T have their own FOTA (Firmware Over the Air) servers to which they upload the firmware updates to and then the firmware and firmware notifications are pushed to customers over the air. 

       

       

      - Jason N

      • jlm70's avatar
        jlm70
        Aspirant
        May 02, 2018

        Thanks... yet I do not care actually of ISP branded devices, such as AT&T's... :)

        I clearly asked for my "generic SKU"... the one you say "For generic sku (non ISP branded) devices the firmware is uploaded to the web update server and provided to customers over the air."

        And... in this precise case I assume it is Netgear that provides fw updates to the web update server and therefore toward customers over the air...

        >> This is why I asked NETGEAR some information about these fw updates.

        It's not a vital question, clear, it was a "lecit curiosity" to know what is going to be installed to my (expensive and nice) device! Makes sense?

        Sorry to be direct, but... if you read my very first post, I exactly asked the SAME question...