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Forum Discussion
Aircard no battery error: SOLVED!
Searching the Net, and this site, reveals that there is a huge amount of disappointment resulting from a firmware update that happened recently. Hundreds of people are inquiring about the new "No Ba...
I wouldn't say that the problem is "solved" by any means. That may be a temporary fix but the underlying problem stlll remains. I joined the ranks of everyone else when my hotspot began having the "no battery" problem six months ago. Mine lives on an ice pack and still must be rebooted just about every 15 minutes. Firmware updates and new batteries are not the fix. Why is that no one at NetGear wants to discuss or ackowledge the situation. This is obviously not an isolated case and it affects numerous consumers. The only way to get any real help on the problem is to pay for "premium customer support"? I don't think so. The only way to get someone's attention is to discuss it on social media and purchase other products. Why reward NetGear by buying another hotspot that will have the same issues?
Is there anyway of "contacting" NetGear without paying for premium support? Its not "premium" if I have to pay to discuss a widely known problem with them, that anyone with 2 fingers can find all over the internet.