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MassimoG's avatar
MassimoG
Aspirant
Oct 06, 2015

AirCard785S - Speed and connection torubles

Hello,

I bought an AC785S on Amazon and I am having big troubles about speed and connection!

I have a TIM connection at 42,2 speed SIM and I have never had problems about it before: I used the SIM in a Huawei router made custom for this SIM.

Now using the AC785S everytime I connect at first it has no problems apparently but after a couple of minutes the connection becomes slower and slower (on Twitter it starts not loading images, i.e.) and after a couple of minutes later it stops and sometimes my iPad even says there is no connection!

I have tried the SIM inthe old router and it works well it seems not beeing a problem about line.

As I bought the router I updated the firmware and as I put the SIMin the router started to set the values so everything seemed ok but it's not.

What can I do?

I have tried to:

  1. change DNS using the OpenDNS
  2. setting the wifi dual band
  3. restore settings

but no results till now.

What can I do? How can I set the router properly? I thought AirCard was able to set itself automatically... 

Thanks for Your kind attention.

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello MassimoG

     

    Is the Sim card a Telstra sim card or is it another provider?

     

    DarrenM

    • MassimoG's avatar
      MassimoG
      Aspirant

      Hello!

      I live in Italy so there is not Telstra here. 

      My provider is TIM and I have to refresh the situation: I called TIM and I explained them my problem so they made a "re-boot" (or something like that) for my SIM and now it seems working well!

      Thanks!

      Massimo