NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

RObVDN's avatar
RObVDN
Aspirant
Nov 27, 2019

ALDI mobile Netgear setting

I have a Netgear MR1100 mobile router which has been using a Telstra SIM. I decided to change to ALDI since the unit is nolonger locked to Telstra and the packages are cheaper. However, I have been u...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Dec 01, 2019

Hi RObVDN

 

Welcome to NETGEAR Community!

 

Does it say "SIM Not Installed"? If so, ensure that the micro SIM card is installed correctly. Please check this reference: http://www.downloads.netgear.com/files/GDC/MR1100/MR1100_UM_EN.pdf [page 12]

 

If no error message pertaining the SIM card, you may need to create a new profile using carriers APN and profile information. Here's a reference: http://www.downloads.netgear.com/files/GDC/MR1100/MR1100_UM_EN.pdf [page 33 - 35]

 

Regards,
Blanca
Community Team

 

  • RObVDN's avatar
    RObVDN
    Aspirant
    Dec 03, 2019

    Thanks Blanca.

     
    I have not got any "SIM Not Installed" issues and I have also created the APN for the Aldi SIM as per their instructions but, for some reason, it is not recognising or detecting the SIM card. I am working through this with the Aldi Technical Support people as well but have not yet resolved the problem. If you have any other thoughts please let me know. If I resolve my problems through Aldi Techniccal Sapport, I will also advise you of the resolution.
     
    Thanks and regards, 
    Rob