APN 1028 error on MR6500

Could you please confirm whether you see the error code temporarily or it happens always and the data connection can never be set up?

Please capture a model.json file and send to my email jopeng@netgear.com.

- Logon to the webui (http://192.168.1.1 ) as an administrator (Must log in as admin first)
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back

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dalereif wrote:

07-03-2023

I am getting same error on a new MR6500 Pro. The request to confirm APN data is absurd on a new device. How am I as a consumer supposed to know that and it was working anyway. We are now rebooting the device every 30 minutes so I can work while away from home. Also, no where can I find what a 1028 error means. Short of going to a local AT&T store how do I fix this expensive "brick"? I posted information yesterday but now response. Firmware is current as of 06-17-23; environment  is remote work from an RV. FYI; this device gets very warm (49 deg C) when working which seems unusual. 

So what now?

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