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Forum Discussion
Tmaciasm
Apr 23, 2023Initiate
APN 1028 error on MR6500
Please define and supply the fix on APN 1028 error
X2T7E
Jul 15, 2023Aspirant
On a Nighthawk M6 Pro purchased Thursday 13 July 23 from an AT&T storefront in Texas, cellular data service provided by AT&T, at a semi-remote location in Mississippi:
Nighttime hours, the cellular signal very often is too faint for the M6 to connect. Daytime hours, Friday the 14th, there were no apparent issues; Saturday the 15th, error 1208 and the associated message appears every 15-30 minutes. Additionally, while this reply was being prepared, it powered off. When I restarted it, there was a yellow warning triangle. Pressing the warning produced the message "battery charging stopped due to excessive heat" or something similar.
Is there a fix yet?
- JohnPengJul 17, 2023NETGEAR Expert
X2T7E wrote:
On a Nighthawk M6 Pro purchased Thursday 13 July 23 from an AT&T storefront in Texas, cellular data service provided by AT&T, at a semi-remote location in Mississippi:
Nighttime hours, the cellular signal very often is too faint for the M6 to connect. Daytime hours, Friday the 14th, there were no apparent issues; Saturday the 15th, error 1208 and the associated message appears every 15-30 minutes. Additionally, while this reply was being prepared, it powered off. When I restarted it, there was a yellow warning triangle. Pressing the warning produced the message "battery charging stopped due to excessive heat" or something similar.
Is there a fix yet?
Thanks for providing the logs. I have replied with PM. Please check. If you have any question, you can email me directly at jopeng@netgear.com.
John
- edkroJul 21, 2023Aspirant
I'm having the same issue with the APN on a Nighthawk M6 Pro purchased Wednesday 19 July 23 from an AT&T store in Mount Dora, FL, cellular data service provided by AT&T.
John I have emailed and Pm'd you my log file. Please let me know if you need any further information.
Ed
- ruacubfan2Jul 22, 2023Initiate
I am getting the same 1028 error code. On AT&T. We just bought this hotspot to be able to livestream our church service and the error cuts off the stream. Any advice on a fix for this? What further information do you need?