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Forum Discussion
Tmaciasm
Apr 23, 2023Initiate
APN 1028 error on MR6500
Please define and supply the fix on APN 1028 error
Rashenfelter
Jul 25, 2023Tutor
I did a couple things on my end that seems have eliminated the issue or at the very least greatly reduced it.
I moved the device to where it gets a more stable signal. Not really a "better" signal, it's still only 2 bars, but it stays 2 bars. When I'm watching anything on youtube for example, I leave it on 480 resulution. even 720 seems to be too much for it but at 480 I'm ok and the video isn't so bad unless you're trying to read words.
Unfortunately I understand this isn't something everyone can do depending on the coverage where you are but I wanted to keep this post updated with what I've found.
ArodiD
Jul 28, 2023NETGEAR Expert
Rashenfelter - Have you tried running the device without a battery whilst using bandwidth heavy applications?
- Ejt2sJul 29, 2023Tutor
I have been experiencing the same issues mentioned in the thread. I just removed the battery and updated the firmware. I can report back my updated experience later today.
- ruacubfan2Jul 31, 2023Initiate
I updated the firmware, and used it on plug in only mode (removed the battery) this week, and I did not have any issues. No error messages and got better performance than any other time I've used it. I will continue using it on plug in only mode and let you know if the problem reappears.
- Ejt2sAug 01, 2023Tutor
Update: After removing the battery and installing the update, I was able to maintain a solid connection while streaming with multiple users.
- Ejt2sAug 28, 2023Tutor
Update: After removing the battery and running the firmware updates, the issue went away. For added information, we were camping in an area that could have had a low signal and a lot of ATT devices close by.