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Forum Discussion

Initiate

Apr 23, 2023

APN 1028 error on MR6500

Please define and supply the fix on APN 1028 error

Aspirant

Nov 14, 2023

Same problem in Germany
Provided by Telekom.
I have another router (Huawei) that works with the SIM card

NETGEAR Expert

Nov 16, 2023

M4rio wrote:
Same problem in Germany
Provided by Telekom.
I have another router (Huawei) that works with the SIM card

Could you please capture a model.json file and email me at jopeng@netgear.com?

- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back

Thanks

Arsenalhk
Aspirant
Mar 05, 2024
My daughter is using MR6550 with EE 5G card in UK. She encountered "Error 1028" frequently last week. I told her to enable "Roaming data" in APN setting. Now, she encounters "Error 775". Please advise how to fix it.
- JohnPeng
  NETGEAR Expert
  Mar 05, 2024
  Arsenalhk wrote:
  
  My daughter is using MR6550 with EE 5G card in UK. She encountered "Error 1028" frequently last week. I told her to enable "Roaming data" in APN setting. Now, she encounters "Error 775". Please advise how to fix it.
  
  Please capture a model.jsonf file and send email to me at jopeng@netgear.com
  
  - Logon to the webui (http://192.168.1.1 ) as an administrator
  - Navigate to URL http://192.168.1.1/model.json via the same browser window
  - Capture the results (by selecting all + copy) and send it back
  
  Thanks
  
  John