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Forum Discussion

cmyorke1's avatar
cmyorke1
Aspirant
Jan 15, 2020

AT&T MR1100 Ethernet Port inop

I am using an AT&T branded Nighthawk MR1100. It recently updated firmware to 12.05.05.12. Since this update I am not able to connect to the ehternet port with any devices. I was using it with a Links...
JohnPeng's avatar
JohnPeng
NETGEAR Expert
Jan 16, 2020

We are actively working on this issue. 

 

Sorry for the inconvenience and thanks for your patience.

 

Regards

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Jan 16, 2020

    Could you please advise when the issue happens on ethernet port, do you still can connect to WiFi and browse the internet?

     

    Thanks

    • cmyorke1's avatar
      cmyorke1
      Aspirant
      Jan 16, 2020

      Yes i am still able to connect to WIFI and browse. Once connected to ethernet there is no internet available through the port. 

      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert
        Jan 16, 2020

        Did you also connect your MR1100 to your computer using USB cable at the same time you were using ethernet port?