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Forum Discussion

cmyorke1's avatar
cmyorke1
Aspirant
Jan 15, 2020

AT&T MR1100 Ethernet Port inop

I am using an AT&T branded Nighthawk MR1100. It recently updated firmware to 12.05.05.12. Since this update I am not able to connect to the ehternet port with any devices. I was using it with a Links...
JohnPeng's avatar
JohnPeng
NETGEAR Expert
Jan 16, 2020

We are actively working on this issue. 

 

Sorry for the inconvenience and thanks for your patience.

 

Regards

JohnPeng's avatar
JohnPeng
NETGEAR Expert
Jan 16, 2020

Could you please advise when the issue happens on ethernet port, do you still can connect to WiFi and browse the internet?

 

Thanks

  • cmyorke1's avatar
    cmyorke1
    Aspirant
    Jan 16, 2020

    Yes i am still able to connect to WIFI and browse. Once connected to ethernet there is no internet available through the port. 

    • JohnPeng's avatar
      JohnPeng
      NETGEAR Expert
      Jan 16, 2020

      Did you also connect your MR1100 to your computer using USB cable at the same time you were using ethernet port?

       

      • cmyorke1's avatar
        cmyorke1
        Aspirant
        Jan 16, 2020
        No I didn't. For my purposes I need the Ethernet port to work correctly not the USB. I haven't tried using it.