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Forum Discussion

Tomh22's avatar
Tomh22
Follower
Jul 27, 2020

AT&T Prepaid with LB1120

Using LB1120 with AT&T prepaid sim.  SIM works fine in my phone no problem accessing data.  Insert the SIM into LB1120 and modem connects but I get a message saying I need to purchase a data plan.  I currently have an unlimited plan with my phone.  Any ideas?

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Tomh22

     

    Welcome to NETGEAR Community!

     

    Please describe the Power LED and Signal LED bars on the LB1120. 

    Have you tried resetting the device? 

    Was this working before? 

     

    Regards,
    Blanca
    Community Team