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Forum Discussion

intoxicthreat's avatar
intoxicthreat
Follower
Feb 20, 2020

broadband disconnected

Today I woke up to my Broadband disconnected again. Some of the issues reported already never really gave a clear answer on how to fix this issues. If T-mobile is really blocking the connection to my...
JohnPeng's avatar
JohnPeng
NETGEAR Expert
Feb 21, 2020

Please upgrade to the new release. If T-Mobile blocks the SIM card to work with M1, there is nothing we can do right now.

 

We will work with T-Mobile to check whether they can certify M1 and then will not block the service.

 

Thanks