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Forum Discussion
broadband disconnected
Today I woke up to my Broadband disconnected again. Some of the issues reported already never really gave a clear answer on how to fix this issues. If T-mobile is really blocking the connection to my...
Most likely, the device was blocked by T-Mobile when you use the T-Mobile SIM.
Can you try the SIM card work on your phone?
Thanks
John
Thank you for responding. I don’t feel competent in doing that myself. I will take the router back to T mobile where they put in the chip and have them check it. besides I dont want to damage any other of my equipment.
Could you please supply me with the fault tree on this problem so I can have them help me fix it. I don’t know if they are up on this problem so any info you can supply me with so I can bring them up to date would be helpful.
Question: the chip has been in the device for over six months without a problem. Did the firmware damage the chip? What has changed to lead you to believe that the chip is the source of the problem? If we put in a new chip will the device come back with the old passwords? What will I have to do to get this back working?
Again any info you can supply me with for T mobile would be helpful. I only want to make one trip. I have already lost a day of work over this.
Regards
Alan