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Forum Discussion
intoxicthreat
Feb 20, 2020Follower
broadband disconnected
Today I woke up to my Broadband disconnected again. Some of the issues reported already never really gave a clear answer on how to fix this issues. If T-mobile is really blocking the connection to my...
Bbrower812
Feb 20, 2020Aspirant
Im also having this problem...i don't have an option to upload the firmware under the firmware section of the manager. I cant use my router at all...it says connection disconnected on the front screen, ive tried a factory rest and everything...
zamboni33
Feb 24, 2020Tutor
I am having the same issue all of a sudden on AT&T. I cannot access the MR1100 on attwifimanager and have no idea if this is due to a firmware update. I’ve tried connecting to my computer via Ethernet and USB-C and cannot access the device.
It does not appear on my WiFi list.
I have tried resetting it to factory settings too many times to count.
It shows it’s connected at 4G but it’s not transmitting the signal.
Very frustrating! I have too much money invested in this setup to walk away. Someone fix this!
It does not appear on my WiFi list.
I have tried resetting it to factory settings too many times to count.
It shows it’s connected at 4G but it’s not transmitting the signal.
Very frustrating! I have too much money invested in this setup to walk away. Someone fix this!
- melwiththecellFeb 24, 2020Guide
I WAS able to update my firmware by using my cell phone SIM (att) in my MR1100. It updated the 12.06.08.00 to the 12.06.11.00 firmware, but I still cannot connect. I don't know if this will help you, but it's worth a try. I've gone round and round with JohnPeng to no avail. My issue was with the firmware pushed by T-mobile (12.06.08.00) so I don't even know if 12.06.11.00 is compatible with T-mobile at all. Still no repsonse from JohnPeng , or Blanca_O for that matter.
- JohnPengFeb 24, 2020NETGEAR Expert
Could you please let me know what kind of alerts are displayed on the LCD when you use T-Mobile SIM card? As I mentioned that when you use T-Mobile SIM, the device complains SIM is not ready, which could mean that the SIM card is SIM PIN enabled. You need to log in to WebUI to check the detailed alert status.
Please also provide the SKU name: MR1100-xxxxxx. It is printed on the product label.
Thanks