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Forum Discussion
broadband disconnected
Today I woke up to my Broadband disconnected again. Some of the issues reported already never really gave a clear answer on how to fix this issues. If T-mobile is really blocking the connection to my...
I'm also in the same boat and a Tmobile sim inside. I've spoken to tmobile customer service and was told everything on their checks out fine. I went in and got a sim change in case it was the sim card, still getting the same problem. I've tried the new sim in another device and works perfectly fine. I went to an att retail store an borrowed an active sim and it connected, but I couldn't push a firmware update.
- The apn hasn't changed unless they gave you a different one but my ISP is Tmobile and the apn is fast.t-mobile.com. Also when I inserted the Att sim and did the check firmware it said I was on the latest one 12.05.05.00
Based on the FW release version, you are using AT&T device. If that is the case, I don't think you can use it on T-Mobile since AT&T device is locked to AT&T network.
For your information, our latest AT&T release is on FW 12.05.05.14.
Thanks
