NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

creekaggie's avatar
creekaggie
Aspirant
May 22, 2019

Can not connect to router via Nighthawk Genie on Windows 10..

Awesome router...my download speeds have really increased. For some reason I can't connect to the router (M1) via my PC running Win 10. Logon just results in the spinning icon. Can log on with my android phone...

 

help and thanks!

4 Replies

  • W1lliam's avatar
    W1lliam
    Virtuoso
    May 22, 2019

    Have you tried with Netgear Mobile App? That is the one for M1

     

    William

    • W1lliam's avatar
      W1lliam
      Virtuoso
      May 22, 2019

      Just noticed you are on Windows 10, then you need to login to M1 with its IP address, Nighthawk Genie is not for M1 anyway.

       

      William

      • creekaggie's avatar
        creekaggie
        Aspirant
        May 23, 2019

        Yeah, can login via the android phone, but wanted to be able to access same info with my laptop. The Genie program does look a little dated. Will go another direction...thanks William!