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Forum Discussion

RLS7201's avatar
RLS7201
Aspirant
Jan 18, 2022

Can not get Google mail through this router

This hot spot works great for browsing the internet but will not connect with google mail using Thunderbird email software. Keep getting password error.

 

Thanks

Richard

2 Replies

  • Password error is more related that you have entered an incorrect one to get access to the Google mail servers to receive your mail and send mail in your mail software. See that that you didn't accidentally pressed on spacebar because that counts also as a character. Try to access your mail trough your web browser.

    • RLS7201's avatar
      RLS7201
      Aspirant

      I should have added more to my first post.

      I can get my email using my phone as a hot spot.

      I can also get my email using the RV park WiFi.

      The failure is only when using my Netgear MR1100.....

      So failure to enter the correct password is not the issue.

       

      Thanks for your responce.

      Richard