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Forum Discussion
SuzanneC
Sep 21, 2019Follower
Can't identify model
I can't identify the model of my Netgear modem. It is a black square with no identifying features except the word Netgear, the Telstra logo, a circular window, little battery icon and two arrows ...
plemans
Sep 21, 2019Guru - Experienced User
Sounds like a cellular hotspoot device. Take the cover off it, remove the batery. It should have a model number underneath the battery or in the battery compartment area. With this model number go to: netgear.com/support/ and type that in. It'll have manuals, install guides, etc to help you set it up.