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Forum Discussion
Can't setup AC1750 to work with MR1100
MODEM/ROUTER: Netgear MR 1100 cell hotspot ROUTER: Netgear AC 1750 (R6350) I am having ZERO luck setting up this router. I've been through the setup process half a dozen times with the Netge...
Have you tried running the R6350 in access point mode? Leave the MR1100 running in router mode with the R6350 just controlling wireless and ethernet?
Besides the setting the router in AP mode, good suggestion, you might ask question on this forum as it supports you cell modem.
https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard
Not sure how to do that. Guess I've got some more research to do.
Go to this site and put in the router model. Will take you to a download section where you can download the user manual.
https://www.netgear.com/support/download/default.aspx
I can't do access point mode because I still can't login to the router. I dragged the whole setup over to my Home PC and did Modem (MR1100) into Internet on the Router (AC1750-R6350) and that into and ethernet port on the PC and still nothing. The PC can see the ethernet conection, but says it has no internet. I found MAC addresses using a CMD line and still, Netgear Genie can't find the internet. Oh, and the Internet light STILL hasn't lit to even show me "yes, there's an ethernet cable but no, there's no internet". This is SOOOOO frustrating! You shouldn't need a degree in computer science AND electrical engineering AND experience as a network technician to install a simple router, especially when the modem and router are from the same company!!!!
Forget trying to use the apps. Not that great and not needed for most things.
Open a browser on PC or MAC connected by Ethernet and go to 192.168.1.1 or 192.168.0.1. Wireless is fine as well as long as you have a wireless connection to the router, but Ethernet is prefured. That should get you there for a login to the router. If not there are more basic problems. This does not require an Internet connection.
BillFromMD wrote:
I can't do access point mode because I still can't login to the router.
A sign of two routers in line and "double NAT".
What is Double NAT? | Answer | NETGEAR SupportWhich of the two routers are you talking about there?
If you can connect to the R6350, its proper name, you can get its IP address. Then aim a browser at that and get at the browser graphical user interface.
If you visit the support pages:
Support | NETGEAR
you can feed in your model number and find the documentation for your hardware.
You can set up the R6350 on its own. Disconnect it from the MR1100, connect it to a PC, access it in the usual way. Put it into AP mode and then reconnect it to the network, behind the MR1100."You can set up the R6350 on its own. Disconnect it from the MR1100, connect it to a PC, access it in the usual way. Put it into AP mode and then reconnect it to the network, behind the MR1100."
What do you mean by access it the usual way? And how would I put it in AP mode? You're skipping an awful lot of steps. Tell me EVERY button click, every time I should plug in or take out a cable, how I should be connected to the internet - walk me all the way through it, if possible. Because every set of directions I'm finding online says "Now login to the router" and I want to bang my head against the wall. If I could do that, I wouldn't have come to your website!
I've done everything Netgear's app has asked me. I've tried using Netgear Genie through my PC. None of it works. I can't login to this modem. I took teh first one back and exchanged it and I'm having teh same problem - nothing I do will let me login to this modem. I spent 90 minutes on teh phone with Netgear support and they basically gave up and told me to exchange it. So I did, and same problem. I've never seen the Internet light on, which means it's not detecting an ethernet cable, even though I know the Ethernet port on my MR1100 is working and the cable is fine.
And here's my rant about how this shouldn't be this hard. You shouldn't need computer science and electrical engineering degrees with a networking certifcation to install a home router!So, pardon my ignorance, but what EXACTLY do you mean by "access the routher the usual way"? Explain it like I'm 5, because when it comes to home networking, it seems I am.
Definitely agree!!! I am at the same point. Having zero success with the APP and no luck trying to surf this site for help and the phone number is not available here I had to google it to try that. SO frustrating.
flash120 wrote:
....the phone number is not available here I had to google it to try that.
Never phone any number for Netgear that you find with Google. It is likely to be a scam.
There is no phone support. You do it via the support portal:
Contact Us | Support | NETGEAR
Start here:
MyNETGEAR | Product Registration
Start a case and, with luck, they will contact you.
