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Forum Discussion

Tutor

Oct 27, 2017

Can't Update firmware of my Netgear MR1100

Hi there ..i got Unlocked Telstra Nighthawk M1 (MR1100) and currently it running under Sim card of Zain Kuwait ....my current Frimware is NTG9X50C_10.12.02.01 which is back on 2017/01/28 ...every ti...

Tutor

Jan 16, 2018

salam alikom

do u got any ansowr can help

Tutor

Apr 13, 2018

no i didn't yet .... and in future i'll not get any netgear because of this problem ...i can't understand why they don't want to give us an update

JasonN
NETGEAR Employee Retired
Apr 18, 2018
Hi Everyone,

I want to thank all of you for answering my PMs and working with me on this issue. :]

- Jason N
JasonN
NETGEAR Employee Retired
Apr 19, 2018
Hi PepitoBird,

I just PMed for further assistance. :]

I will be waiting for your response.

- Jason N
- MAGADE
  Guide
  Apr 19, 2018
  You are in good hand, Jason is very a good worker and helfull.
- PepitoBird
  Aspirant
  Apr 20, 2018
  Done.
JasonN
NETGEAR Employee Retired
Apr 20, 2018
Hi PepitoBird,

Thank you for the PM. I have just replied to it. :]

- Jason N
JasonN
NETGEAR Employee Retired
Apr 23, 2018
Hi PepitoBird,

Thank you for confirming through PM that your issue has been fixed. :]

- Jason N
- windofage
  Initiate
  Apr 24, 2018
  I have the same problem.
  PRI:01.16
  Firmware:NTG9X50C_10.12.02.01
  
  When I clicked the "CHECK FOR UPDATES" button, it shown "CHECKING..." and nothing happens.
  - JasonN
    NETGEAR Employee Retired
    Apr 24, 2018
    Hi windofage,
    
    Refer to the link below to update your M1 Telstra to the current firmware.
    
    Please let me know if this works. :]
    
    https://kb.netgear.com/000055962/Why-can-t-I-see-data-usage-on-my-Telstra-Nighthawk-M1
    
    - Jason N