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Forum Discussion
Change of SIm CArd at Nighthawk M1
Had to change the sim card (differnt company now...)-- now i cant set it up anymore... What do I do? Sim card is in -- the name appears on the wlan list -- i can connect but i cont have internet ...
Hi Swissi22,
Welcome to NETGEAR Community!
Please provide the device SKU (e.g. MR1100-100NAS).
If you are connected to the mobile router but cannot connect to the Internet, try the following suggestions:
• Check the display status on the LCD.
• Make sure that network coverage is available in your area.
• Make sure that your SIM card is active and enabled with data services.
• Wait one to two minutes for the mobile router to initialize.
• Confirm that your account is activated and that no other Internet connections are active.
• Switch your mobile router off and on and restart your computer or WiFi device.
You can also factory reset the device.
• You must remove the cover on the bottom of the mobile router to access the Reset button.
• With a sharp object such as a paperclip, press and hold the Reset button for five seconds.
The mobile router returns to factory settings.
Regards,
Blanca
Community Team