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Forum Discussion

janarnald's avatar
janarnald
Follower
Jun 27, 2022

changing APN

my mobile router has no internet connection , the message on the screen "APN setup required, but without wifi connection i can not use the app.

i did a factory reset , and made the set up again, but still no connection.

i think i made a mistake by adding an APN , but how can i make a connection to correct it?

1 Reply


  • janarnald wrote:

    my mobile router has no internet connection


    Which mobile router is that?

     

    Manuals are always a good place to start.

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    That page will also have any software, firmware and drivers for your device, if they exist.

    Look for the model number on the label on the device.

    There may also be some helpful videos on what to do.

    You may have done that already. I can't tell from your message.

    I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.