NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BigT1960
Nov 06, 2021Follower
Changing the carrier on an MR5200
Hi,I just purchased an MR5200 mobile router and I cant get it to change carrier networks from AT&T to T-Mobile. Any help would be appreciated
JohnPeng
Nov 12, 2021NETGEAR Expert
Please advise what T-Mo plan you are using. Recently, we found out that some T-Mo promotion plans will not work with M5 since these plans usually tied to certain devices. Please contact T-Mo to change your plan. If you get the T-Mo SIM for their BYOD mobile hotspot plan, it will work with M5.
t-mobile.com/cell-phone-plans/affordable-data-plans
t-mobile.com/support/devices/not-sold-by-t-mobile/bring-your-own-device-byod-guide
Thanks
John