NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
simoncoops
Mar 24, 2023Aspirant
Charging issues Nighthawk M60 Pro (unlocked)
I am having issues with my new Nighthawk M6 Pro mobile hotspot (unlocked). Using the factory USB-C to USB-A cable and power brick in the mains seems to take so long to charge. I am basically pluggi...
plemans
Mar 24, 2023Guru - Experienced User
did you try a different charger?
does it run fine if powered by usb with the battery removed?
- JohnPengMar 25, 2023NETGEAR Expert
Please capture a model.json file and send PM to me.
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it backThanks
- simoncoopsMar 31, 2023AspirantSo, it works with the battery out.
It seems to Charge better/quicker when I plug in the USB to USBC and original charge brick then press and hold the power off button. This then gives me the option to select off / charge. It then charges like a dream. If this is all I have to do, then awesome.
Tried with my USB C to USB C cable and new Anker 735 charger. Didn’t have the charge option and charged at about 5-10% in 24hrs. No good.
Anyone used this charger and would it only work if I used the USBA part of the Anker charger?- Dude_HimselfJun 13, 2023AspirantSimilar experiences. Brand new MR6550 won't charge. Determined both the included cable and adapter are DOA, unit is charging properly on 5v 3a adapter and Anker cable.
I'm waiting on support to respond to my email.