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Forum Discussion
Charging issues Nighthawk M60 Pro (unlocked)
I am having issues with my new Nighthawk M6 Pro mobile hotspot (unlocked). Using the factory USB-C to USB-A cable and power brick in the mains seems to take so long to charge. I am basically pluggi...
Please capture a model.json file and send PM to me.
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back
Thanks
So, it works with the battery out.
It seems to Charge better/quicker when I plug in the USB to USBC and original charge brick then press and hold the power off button. This then gives me the option to select off / charge. It then charges like a dream. If this is all I have to do, then awesome.
Tried with my USB C to USB C cable and new Anker 735 charger. Didn’t have the charge option and charged at about 5-10% in 24hrs. No good.
Anyone used this charger and would it only work if I used the USBA part of the Anker charger?
It seems to Charge better/quicker when I plug in the USB to USBC and original charge brick then press and hold the power off button. This then gives me the option to select off / charge. It then charges like a dream. If this is all I have to do, then awesome.
Tried with my USB C to USB C cable and new Anker 735 charger. Didn’t have the charge option and charged at about 5-10% in 24hrs. No good.
Anyone used this charger and would it only work if I used the USBA part of the Anker charger?
- Similar experiences. Brand new MR6550 won't charge. Determined both the included cable and adapter are DOA, unit is charging properly on 5v 3a adapter and Anker cable.
I'm waiting on support to respond to my email.
Dude_Himself wrote:
Similar experiences. Brand new MR6550 won't charge. Determined both the included cable and adapter are DOA, unit is charging properly on 5v 3a adapter and Anker cable.
I'm waiting on support to respond to my email.Thanks for reaching out to us. To further debug the charging issue, could you please email me your shipping address to jopeng@netgear.com? I will send a new PA and a couple of new USB cables to check whether the issue follows the PA or USB cable.
We can follow up on the next steps by email.
Thanks
John
- I forwarded my case on to you. Is it possible your support ticket queue is experiencing issues? I don't see updates when I provide additional detail or ask questions, I'm afraid they might not be receiving my responses.
Thanks!