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simoncoops's avatar
simoncoops
Aspirant
Mar 24, 2023

Charging issues Nighthawk M60 Pro (unlocked)

I am having issues with my new Nighthawk M6 Pro mobile hotspot (unlocked).  Using the factory USB-C to USB-A cable and power brick in the mains seems to take so long to charge.  I am basically pluggi...
JohnPeng's avatar
JohnPeng
NETGEAR Expert
Jun 14, 2023
simoncoops wrote:

I am having issues with my new Nighthawk M6 Pro mobile hotspot (unlocked).  Using the factory USB-C to USB-A cable and power brick in the mains seems to take so long to charge.  I am basically plugging in, turning on and leaving to do its thing. I come back 8-10 hour later and I am seeing, like, a 10% increase in charge.  Do I need to do anything a certain way?

 

FYI, I have also tried a different battery, but still the same.

 

Any ideas?

 

Many thanks
Simon

Hi Simon,

 

Sorry for replying late. Could you please help to capture a model.json file for me to check? You can email it to me at jopeng@netgear.com and also mention your community ID in the email.

 

Thanks

John