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Gooftroop313's avatar
Gooftroop313
Follower
Aug 08, 2020

Charging

Woke up this morning router was unplugged and then plug it into charge it and nothing it’s been about two hours

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Aug 13, 2020

    Hi Gooftroop313

     

    Welcome to NETGEAR Community!

     

    Kindly check device temperature and battery temperature. Is it high?
    Please remove the battery, wait for a minute or so then insert the battery. 

    May we please know the device SKU (e.g. MR1100-xxxxx)? 

     

    Regards,
    Blanca
    Community Team