NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Chromecast cannot connect to Nighthawk M1
New installation of Chromecast (generation 3) cannot connect to Nighthawk M1 (Firmware: NTG9X50C_12.06.03.00). QUESTION: How do I disable Access Point/AP isolation in the Nighthawk M1? My answer...
Problem solved. :smileyhappy: And it was so much simpler than I could have imagined. After trying "just about everything" I finally did what should have been the obvious FIRST thing to do: perform a factory reset of Chromecast.
Summary: the problem lies entirely with Google Chromecast.
After configuring Chromecast to a specific Wi-Fi network, the unit is "locked" to that network. Of course this is a feature that helps when restarting Chromecast. However, when changing networks, it is a problem.
Solution: FORGET NETWORK before trying to connect to a new network. Or perform a FACTORY RESET.
SOLUTION LINKS – GOOGLE CHROMECAST HELP:
• Change the Wi-Fi network of Chromecast
• How to factory reset your Chromecast
VIDEO EXPLANATION - YOUTUBE
• Google Chromecast 3rd Gen: How to Factory Reset
Hi YankeeDude
Welcome to NETGEAR Community!
To check router security settings:
Open web browser > enter http://m.home or http://192.168.1.1 > enter username and password > go to Security > Access control.
To disable / enable UPnP:
Please check device User Manual
http://www.downloads.netgear.com/files/GDC/MR1100/MR1100_UM_EN.pdf
Turn UPnP Off or On From the NETGEAR Mobile App (page 52)
Turn UPnP Off or On From a Web Browser (page 53)
Regards,
Blanca
Community Team
- Thanks for the Blanca.
I forgot to write that I've understood and changed UPnP accordingly.
My difficulty is "Disable Access Point/AP isolation", (client isolation or guest mode).Hi YankeeDude
You can check Access control feature of the router to see if there is any restriction. To do that, please do these steps:
Open web browser > enter http://m.home or http://192.168.1.1 > enter username and password > go to Security > Access control.
Regards,
Blanca
Community TeamMy Chromecast can still not connect to my Nighthawk.
Are we sure that "Access control" is the same thing as "Access Point"?
I've already seen this feature in the Netgear app. However, I don't see any references to disable Access Point here.
To demonstrate my troubleshooting I've included a screendump ("Access_control.PNG"). Here in the Netgear app, there is no mention of "Disable Access Point/AP isolation", or client isolation or guest mode.
[Since I cannot attach more than one file, I've divided my reply into a second post which follows).
