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Forum Discussion
YankeeDude
Sep 10, 2019Guide
Chromecast cannot connect to Nighthawk M1
New installation of Chromecast (generation 3) cannot connect to Nighthawk M1 (Firmware: NTG9X50C_12.06.03.00). QUESTION: How do I disable Access Point/AP isolation in the Nighthawk M1? My answer...
- Sep 18, 2019
Problem solved. :smileyhappy: And it was so much simpler than I could have imagined. After trying "just about everything" I finally did what should have been the obvious FIRST thing to do: perform a factory reset of Chromecast.
Summary: the problem lies entirely with Google Chromecast.
After configuring Chromecast to a specific Wi-Fi network, the unit is "locked" to that network. Of course this is a feature that helps when restarting Chromecast. However, when changing networks, it is a problem.
Solution: FORGET NETWORK before trying to connect to a new network. Or perform a FACTORY RESET.
SOLUTION LINKS – GOOGLE CHROMECAST HELP:
• Change the Wi-Fi network of Chromecast
• How to factory reset your Chromecast
VIDEO EXPLANATION - YOUTUBE
• Google Chromecast 3rd Gen: How to Factory Reset
Blanca_O
Sep 18, 2019NETGEAR Employee Retired
Hi YankeeDude
You can check Access control feature of the router to see if there is any restriction. To do that, please do these steps:
Open web browser > enter http://m.home or http://192.168.1.1 > enter username and password > go to Security > Access control.
Regards,
Blanca
Community Team
YankeeDude
Sep 18, 2019Guide
My Chromecast can still not connect to my Nighthawk.
Are we sure that "Access control" is the same thing as "Access Point"?
I've already seen this feature in the Netgear app. However, I don't see any references to disable Access Point here.
To demonstrate my troubleshooting I've included a screendump ("Access_control.PNG"). Here in the Netgear app, there is no mention of "Disable Access Point/AP isolation", or client isolation or guest mode.
[Since I cannot attach more than one file, I've divided my reply into a second post which follows).
- YankeeDudeSep 18, 2019Guide
Continued.
However, in the Netgear app, under "Advanded Settings > Cellular" there is an APN setting (see "Cellular-APN.PNG"). APN means Access Point Name according to Wikipedia.
Since I am using my Netgear Nighthawk M1 with Internet access via 4G (my operator is "3 SE"), this is automatically configured with no input from the user.
Note: it is not possible to delete this active APN.
PS: Please understand that I have successfully troubleshooted the Chromecast unit using my Huawei E5172A 4G router (same SIM card). I purchased the Netgear Nighthawk M1 to replace it. Thus, it is with the M1 that I can NOT connect the Chromecast unit.- YankeeDudeSep 18, 2019Guide
Problem solved. :smileyhappy: And it was so much simpler than I could have imagined. After trying "just about everything" I finally did what should have been the obvious FIRST thing to do: perform a factory reset of Chromecast.
Summary: the problem lies entirely with Google Chromecast.
After configuring Chromecast to a specific Wi-Fi network, the unit is "locked" to that network. Of course this is a feature that helps when restarting Chromecast. However, when changing networks, it is a problem.
Solution: FORGET NETWORK before trying to connect to a new network. Or perform a FACTORY RESET.
SOLUTION LINKS – GOOGLE CHROMECAST HELP:
• Change the Wi-Fi network of Chromecast
• How to factory reset your Chromecast
VIDEO EXPLANATION - YOUTUBE
• Google Chromecast 3rd Gen: How to Factory Reset