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Forum Discussion

akernell's avatar
akernell
Follower
Nov 11, 2020

Code 3

Hi everyone,   My MR1100 keeps shutting off on its own and now every time I try to turn it on, I get the error, "Code 3 Remove Battery and USB". Does anyone know how to fix this?  
plemans's avatar
plemans
Guru - Experienced User
Nov 11, 2020

If you remove the battery and just have it powered from the usb, does it work? 

  • Lrichard's avatar
    Lrichard
    Aspirant
    Feb 10, 2021

    Bonjour,

     

    On the screen of the router I have the error message : 'code 3 remove battery and USB'

    If I take off the battery and plug the USB cable only it works.

    What's wrong and what should I do

     

    Thanks

    Richard

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Feb 10, 2021

      Hi Lrichard

       

      Welcome to NETGEAR Community!

       

      Please provide the device SKU (e.g. MR1100-100NAS) and firmware version. 

       

      Regards,
      Blanca
      Community Team

      • Marksmithwick's avatar
        Marksmithwick
        Aspirant
        May 03, 2021
        SKU 6420B
        I have the same problem I bought a new battery exact replacement and now I get a code 3 It works fine with the old battery but the old battery started to swell please let me know what I can do to fix this