NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
gms63
Sep 12, 2020Follower
Connected No Internet
My NightHawk Mobile Router was working fine a few days ago. Now, I just get "No internet, secured" as the message on all my computers when I try to connect. The firmware version is Nighthawk M...
Blanca_O
Oct 06, 2020NETGEAR Employee Retired
Hi gms63
Welcome to NETGEAR Community!
If you are connected to the mobile router but cannot connect to the Internet, try the following suggestions:
• Check the display status on the LCD.
• Make sure that network coverage is available in your area.
• Make sure that your SIM card is active and enabled with data services.
• Wait one to two minutes for the mobile router to initialize.
• Confirm that your account is activated and that no other Internet connections are active.
• Switch your mobile router off and on and restart your computer or WiFi device.
Regards,
Blanca
Community Team