NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

skeehc's avatar
skeehc
Follower
Aug 09, 2020

Connection issue

I’ve been using the router for over a year with no problems, but now I can’t seem to get a connection. The router told me I need to setup a APN but my computer doesn’t seem to pick up on the WiFi and ...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Aug 13, 2020

Hi skeehc

 

Welcome to NETGEAR Community!

 

Please wired a computer to the MR1100 to access the router settings page. 

 

Here's a reference link How do I log in to my AirCard Mobile Hotspot?

 

As you are having connectivity issue, we suggest to do factory reset. 

 

Once you are logged in to the router settings page, go to SETTINGS > Administration > Factory reset. 

 

Regards,
Blanca
Community Team

Muppetdog's avatar
Muppetdog
Aspirant
Aug 14, 2020

I am having trouble updating or even acknowledging NETGEAR90 router and need some questions answered....can't find where my SN is even acknowledged when I do a search??