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Kevin_Appleton's avatar
Kevin_Appleton
Follower
Nov 13, 2020

Customer Service - Warranty Returns

My MR1100-100 died on me on Sunday after just 7 months of (good, in fairness) service.  I am tech savvy and know that if something won't even turn on it is DEAD.  It's taken me three goes to get someone in tech service to understand this.

 

Finally, today, I spoke to an understanding individual (case number 43710358) who transferred me to UK returns to arrange a warranty replacement.  I have now been on hold, listening to music, for over 90 minutes.  I have to hang up now, because I have a life.  Can someone please contact me on my email address to progress this?

 

 

1 Reply

  • plemans's avatar
    plemans
    Guru
    Nov 13, 2020

    So this is the community forum where members of the public try to help others out. Its not netgear support. 

    You'd have to call them back.

    Potentially Blanca_O could help