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Forum Discussion

Abhayadevs's avatar
Abhayadevs
Aspirant
Jan 31, 2018
Solved

D6000 connection problems

Hello, I am using D6000 router and I am unable to connect to some selected https urls - https://infydrive.infosys.com I tried upgrading to the latest firmware.l but it didn't help. With another rou...
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  • JasonN's avatar
    JasonN
    Feb 07, 2018

    Hi Abhayadevs,

    If your set up is working for you then I wouldn't reset it. If you decide to update your firmware and have any issues. Please do a factory reset.

    Let me know what you decide to do :]

     

     

    - Jason N

JasonN's avatar
JasonN
NETGEAR Employee Retired
Feb 07, 2018

Hi Abhayadevs,

Yes, please perform a factory reset after the update. Thank you.

 

 

- Jason N

Abhayadevs's avatar
Abhayadevs
Aspirant
Feb 10, 2018
Hi,

I do the factory resetting and bingo it worked out and now I am able to access the mentioned URLs.

Thanks a lot for the support.

So lesson learned is to do the factory resetting after every firmware upgrade.

Once again thanks for the support.

Regards
Abhayadev S.
  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired
    Feb 13, 2018

    Hi Abhayadevs,

    I'm glad it fixed your problem! Yes, it is always good to do a factory reset after a firmware update so it can flush out the old configurations/bugs.

    Thanks for choosing NETGEAR. :]

     

    - Jason N

    • Abhayadevs's avatar
      Abhayadevs
      Aspirant
      Feb 13, 2018
      😀
      Thank you.