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Tarahjones's avatar
Tarahjones
Follower
Apr 19, 2018

D6220 advanced setup issues

Hi everyone my new router I have is saying it is connected to the internet but it not when I go on line help please
Mobile Routers

2 Replies

  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired
    Apr 19, 2018

    Hi Tarahjones,

    Is your D6220 up-to-date with the most current firmware? If so, have you done a factory reset on it? How is your devices set up?

    Please let me know. :]

     

     

    - Jason N

  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired
    Apr 23, 2018

    Hi Tarahjones,

    I just wanted to check in with you and see if your issue has been fixed.

    Please let me know. :]

     

     

    - Jason N