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Forum Discussion

rcoble's avatar
rcoble
Tutor
Feb 06, 2020
Solved

Data display on AirCard 810S Mobile

i have had this device for quite awhile, and never had an issue, recently i had issues with accessing my telstra account online, and needed to change from IE to Chrome, as well as change passwords,,,...
  • JohnPeng's avatar
    JohnPeng
    Mar 05, 2020

    Sorry for the inconvinence. We did submit the fix to Telstra a month ago for Telstra approval. But the testing was delayed in Telstra lab.

     

    Thanks

     

    John

JohnPeng's avatar
JohnPeng
NETGEAR Expert
Feb 06, 2020

Telstra updated its data usage server and caused the issue for most of the devices. An update is going through Telstra testing. Hope we can release the update in the next couple of weeks.

 

Thanks

rcoble's avatar
rcoble
Tutor
Feb 08, 2020

thank you JohnPeng for your reply,,, i will keep a check on it and be abit more patient,,,