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Forum Discussion
Peterpoo123
Sep 25, 2021Aspirant
Data Usage info unavailable at this time
I have a brand new Nighthawk M2, connected to Telstra. The Data usage is not displaying. After an hour long 'conversation' with a Telstra robot/human, they say it's a Netgear issue that is work in p...
ArodiD
Sep 28, 2021NETGEAR Expert
Hi Peterpoo123 ,
There are no issues with data usage that we are aware of. I have just checked my Nighthawk M2 and it is displaying the data usage correctly. Can you try rebooting the device to see if it comes back or do a factory reset on the unit. Has there been any recent changes to your data plan? Please also make sure the firmware is upto date by tapping Settings>Software>Check fo updates
Regards,
Arodi