Forum Discussion

Follower

Mar 04, 2021

Data Usage Info Unavailable

A couple of weeks ago I bought a Nighthawk M5 and the data usage was displayed on the screen and last week it just suddenly stopped showing it. Instead it reads 'Data Usage Info Unavailable'. What c...

ArodiD

NETGEAR Expert

Mar 04, 2021

Hi ds21 ,

If you are using your M5 on the Telstra network then there is a current known outage which is being investigated with high priority.

Regards,

Arodi

Trev_C

Aspirant

Jul 25, 2022

Hi there,

Any idea how they fixed this?

I bought an M5 from Telstra a few weeks ago and same issue, it was working showing the data usage however now it is not.

Thanks again,

Trev