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Data usage unavailable message for months
Hi, I have a Telstra Nighthawk II and have had the "Data usage info currently unavailable at this time" message displayed for at least the past three months! I have restarted the modem with no ...
Hi PhilA750
I see from your screenshot that you have a Nighthawk MR2100. The data usage info issue you describe is also affecting other Telstra customers.
The three links below may provide the comfort of knowing "it's not me, or my device" but the lack of meaningful response from Telstra does not show a fix anytime soon.
If you have a Telstra Id you can keep track of your usage with the My Telstra app. It appears to be the only way at present.
NightHawk-M2-is-not-showing-data-usage/m-p/2232160#M21845 - This thread shows the same firmware version as yours; NTGX24_10.19.03.00, so it is likely up to date. My device is the MR1100 with its latest firmware from 2019.