NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BobHx's avatar
BobHx
Aspirant
Aug 18, 2019
Solved

DC112A Failed to update GUI language file

I'm currently using the DC112A with the WAN port connected to a satellite modem (high latency connection - ping time 600 - 700 ms) Netgear Genie shows my current Firmware version is V1.0.0.32_1.0.60...
  • Blanca_O's avatar
    Blanca_O
    Sep 10, 2019

    Hi BobHx

     

    Please try again the firmware update and let us know of the result. This should be fixed by now. 

     

    Regards, 
    Blanca 
    Community Team

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Sep 10, 2019

Hi BobHx

 

Please try again the firmware update and let us know of the result. This should be fixed by now. 

 

Regards, 
Blanca 
Community Team

BobHx's avatar
BobHx
Aspirant
Sep 11, 2019

 

Hi Bianca - that's fixed it: many thanks, Bob

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Sep 11, 2019

    Hi BobHx

     

    Great! Thank you for the update and glad to know that it is now working. 

     

    Regards, 
    Blanca 
    Community Team

    • Red_Squirrel's avatar
      Red_Squirrel
      Aspirant
      Sep 19, 2019

      Hello Everyone,

      I'm also suffering the same problem...

       

      A new version has been found. Do You want to upgrade to the new version now?

      Current GUI Language Version: 1.0.0.18_2.1.38.3

      New GUI Language Version: 1.0.0.44_2.1.38.3

      Current Firmware Version 1.0.0.18

      New Firmware Version 1.0.0.44_1.0.60

       

      When I click YES, I get the GUI failure.

      • Red_Squirrel's avatar
        Red_Squirrel
        Aspirant
        Sep 19, 2019

        SKU: DC112A-100EUS